{"id":15610,"date":"2026-05-15T14:53:58","date_gmt":"2026-05-15T13:53:58","guid":{"rendered":"https:\/\/joli-jour-paris.com\/right-of-withdrawal\/"},"modified":"2026-05-15T15:02:55","modified_gmt":"2026-05-15T14:02:55","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/joli-jour-paris.com\/en\/right-of-withdrawal\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-fdabb93\" data-block-id=\"fdabb93\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-fdabb93-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-6a9a704\" data-v=\"4\" data-block-id=\"6a9a704\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-6a9a704-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-6a9a704-inner-blocks\">\n<h1 class=\"wp-block-heading\">Right of withdrawal<\/h1>\n\n\n\n<p data-block-type=\"core\">In accordance with the law, you have the right to withdraw from your purchase within <strong>14 days<\/strong> of receipt of your order, without having to justify your decision.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customers with account<\/h2>\n\n\n\n<p data-block-type=\"core\">If you have created an account on our site, you can exercise your right of withdrawal directly from your customer area:<\/p>\n\n\n\n<ol class=\"wp-block-list\" data-block-type=\"core\">\n<li data-block-type=\"core\"><a href=\"https:\/\/joli-jour-paris.com\/mon-compte\/orders\/\">Log in to your account<\/a><\/li>\n\n\n\n<li data-block-type=\"core\">Go to the &#8220;Orders&#8221; page<\/li>\n\n\n\n<li data-block-type=\"core\">Click on &#8220;Exercise my right of withdrawal&#8221; for the order concerned<\/li>\n\n\n\n<li data-block-type=\"core\">Select the products to be recalled and confirm your request<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Customers without account<\/h2>\n\n\n\n<p data-block-type=\"core\">If you have made a purchase without creating an account, please use the form below:<\/p>\n\n\n<p data-block-type=\"core\">\n<div class=\"wcdr-guest-request-container\">\n\t<h3>Demander un lien de r\u00e9tractation<\/h3>\n\n\t<form class=\"wcdr-guest-request-form\" id=\"wcdr-guest-request-form\">\n\t\t<p class=\"wcdr-form-description\">\n\t\t\tEntrez votre adresse email et le num\u00e9ro de votre commande pour recevoir un lien de r\u00e9tractation.\t\t<\/p>\n\n\t\t<div class=\"wcdr-form-group\">\n\t\t\t<label for=\"wcdr-guest-email\">\n\t\t\t\tAdresse email\t\t\t\t<span class=\"required\">*<\/span>\n\t\t\t<\/label>\n\t\t\t<input\n\t\t\t\ttype=\"email\"\n\t\t\t\tid=\"wcdr-guest-email\"\n\t\t\t\tname=\"guest_email\"\n\t\t\t\tclass=\"wcdr-form-input\"\n\t\t\t\trequired\n\t\t\t\tplaceholder=\"exemple@email.com\"\n\t\t\t>\n\t\t<\/div>\n\n\t\t<div class=\"wcdr-form-group\">\n\t\t\t<label for=\"wcdr-order-number\">\n\t\t\t\tNum\u00e9ro de commande\t\t\t\t<span class=\"required\">*<\/span>\n\t\t\t<\/label>\n\t\t\t<input\n\t\t\t\ttype=\"text\"\n\t\t\t\tid=\"wcdr-order-number\"\n\t\t\t\tname=\"order_number\"\n\t\t\t\tclass=\"wcdr-form-input\"\n\t\t\t\trequired\n\t\t\t\tplaceholder=\"12345\"\n\t\t\t>\n\t\t\t<small>Vous trouverez le num\u00e9ro de commande dans votre email de confirmation.<\/small>\n\t\t<\/div>\n\n\t\t<input type=\"hidden\" id=\"wcdr_nonce\" name=\"wcdr_nonce\" value=\"52b7d99abd\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/15610\" \/>\n\t\t<button type=\"submit\" class=\"wcdr-submit-btn button button-primary\">\n\t\t\tEnvoyer le lien\t\t<\/button>\n\t<\/form>\n\n\t<div class=\"wcdr-request-messages\" style=\"display: none;\">\n\t\t<div class=\"wcdr-request-success\" style=\"display: none;\">\n\t\t\t<p class=\"wcdr-success-message\"><\/p>\n\t\t<\/div>\n\t\t<div class=\"wcdr-request-error\" style=\"display: none;\">\n\t\t\t<p class=\"wcdr-error-message\"><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Withdrawal period<\/h2>\n\n\n\n<p data-block-type=\"core\">The 14-day cooling-off period begins from the date of receipt of your order. Once this period has elapsed, we will no longer be able to process your cancellation request. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refund<\/h2>\n\n\n\n<p data-block-type=\"core\">Once we have received your cancellation request, we will reimburse you within <strong>14 days<\/strong>. Return shipping costs are at our expense. <\/p>\n\n\n\n<p data-block-type=\"core\">Products must be returned in good condition, in their original packaging if possible, with the invoice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Legal information<\/h2>\n\n\n\n<p data-block-type=\"core\">These provisions comply with articles L.221-8 to L.221-22 of the French Consumer Code, which govern the right of withdrawal in distance selling contracts.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Right of withdrawal In accordance with the law, you have the right to withdraw from your purchase within 14 days of receipt of your order, without having to justify your decision. Customers with account If you have created an account on our site, you can exercise your right of withdrawal directly from your customer area: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15610","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/joli-jour-paris.com\/en\/wp-json\/wp\/v2\/pages\/15610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/joli-jour-paris.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/joli-jour-paris.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/joli-jour-paris.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/joli-jour-paris.com\/en\/wp-json\/wp\/v2\/comments?post=15610"}],"version-history":[{"count":2,"href":"https:\/\/joli-jour-paris.com\/en\/wp-json\/wp\/v2\/pages\/15610\/revisions"}],"predecessor-version":[{"id":15613,"href":"https:\/\/joli-jour-paris.com\/en\/wp-json\/wp\/v2\/pages\/15610\/revisions\/15613"}],"wp:attachment":[{"href":"https:\/\/joli-jour-paris.com\/en\/wp-json\/wp\/v2\/media?parent=15610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}